What is check-in and check-out time?
Check-in starts from 1 pm, check-out is possible up to 11 am. If you arrive or depart at different times, you are more than welcome to leave your luggage with our concierge.
Which credit cards do you accept?
We accept all major Credit Cards (Visa, Mastercard, American Express, Diners Club, JCB, Maestro and Bancomat)
What is your cancellation policy?
Reservations can be cancelled without incurring in any charges up to 6 pm of the day prior arrival date. For late cancellations, we charge the full price for the first night.
Please be informed that the cancellation policy is subject to change, thus we kindly advise you to check carefully before confirming the reservation.
Do you offer Internet Connection?
Free Wi-Fi Internet connection is available in all common spaces of the hotel and bedrooms. Furthermore there are two new iMac available for our guests and free of charge located at the main hall.
Are you pet friendly?
We do accept small sized pet at the hotel. We would just kindly ask you to let us know in advance if you are planning to bring yours and we will do our best to offer you the best suitable accommodation.
Is it possible to book tours or excursions with you?
Yes, it is. Our reception staff will help you choosing from a wide range of excursions available. Our staff speak many languages including English, Spanish, French, German and a bit of Japanese also.
Is it possible to park the car at the hotel?
The hotel is not provided with a private car park onsite, however we have a special deal in place with a nearby car park service for the price of € 25,00/31,00including pick-up and delivery service just at the hotel’s door.
A further option is available as there is a safe public car park at € 18 per day, located just within 5 minutes’ walk from the hotel.
Is it possible to rent a car, a scooter or a bike?
Yes it is, just ask the staff and we will help you find the best options.
Is room service available?
We normally do not provide with room service, however upon request we can set a romantic breakfast in the room (please make sure to let us know well in advance). You are also more than welcome to order a cappuccino or any drink in the room during the afternoon.